Contact Us

Privacy Policy

1. Introduction

Swiftshore Ltd. respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal data in compliance with the UK General Data Protection Regulation (UK GDPR).

 

2. Data We Collect

We may collect the following data:

  • Contact information: name, email, company, role
  • Technical data: IP address, browser type, device, cookies
  • Communication data: emails, support messages, form responses
  • Usage data: page views, interaction with campaigns, wallet data (when applicable)

 

3. How We Use Your Data

We use your personal data to:

  • Provide and improve our services
  • Respond to inquiries or support requests
  • Run partnership activations and analytics
  • Maintain business records and legal compliance
  • Send marketing communications (with consent)

 

4. Legal Basis for Processing

We process your data under the following bases:

  • Consent (e.g., marketing opt-ins)
  • Contractual necessity (e.g., service delivery)
  • Legal obligation (e.g., tax compliance)
  • Legitimate interest (e.g., product improvement, B2B marketing)

 

5. Data Sharing

We may share your data with:

  • Trusted third-party providers (e.g., CRM tools, analytics)
  • Legal and regulatory authorities if required
  • Partners only as necessary to fulfill contractual obligations

We do not sell your data under any circumstances.

 

6. International Transfers

We may store data on servers located outside the UK. When we do so, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions are in place.

 

7. Data Retention

We retain personal data only for as long as necessary:

  • For contractual obligations
  • To comply with legal requirements
  • For marketing (until opt-out)

 

8. Your Rights

You have the right to:

  • Access your data
  • Rectify inaccurate data
  • Request deletion
  • Object to or restrict processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, contact us at info@swiftshore.io

 

9. Cookies

We use cookies to improve site functionality, analyze usage, and personalize content. You can manage your cookie preferences via your browser settings or through our cookie banner.

 

10. Complaints

If you believe your data has been mishandled, you can file a complaint with the Information Commissioner’s Office (ICO).